Anibuy Inc. Privacy Policy

Effective Date: 10/29/2025

 

1. Introduction

Welcome to Anibuy Inc. (“Anibuy,” “we,” “us,” or “our”). We operate an online grocery platform through our website www.anibuy.com and related mobile applications (collectively, the “Platform”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Platform, purchase products, or interact with our customer services. By accessing or using Anibuy’s Platform, you agree to the terms of this Privacy Policy and our Terms of Use.

If you do not agree with this Policy, please discontinue use of the Platform immediately.

2. Updates to This Privacy Policy

We may update or revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes. When we do, we will post the updated Policy on our Platform and update the “Effective Date” above. Your continued use of the Platform following any update constitutes acceptance of those changes.

3. Information We Collect

We collect both personal and non-personal information in the following ways:

A. Information You Provide Directly

When you interact with Anibuy, we may collect:

  • Account information: name, email address, phone number, delivery address, and password.
  • Order information: delivery preferences, grocery selections, and notes for delivery.
  • Payment information: billing address, card or payment details (processed securely by our third-party payment processors).
  • Customer support communications: messages or inquiries sent to our support team.
  • Promotional participation: survey responses, reviews, or entries in marketing programs.
  • Profile photo or account preferences (if you choose to provide them).

B. Information Collected Automatically

When you access or use our Platform, we may automatically collect:

  • Device and usage data: IP address, browser type, device model, operating system, access times, referring URLs, and page interactions.
  • Transaction logs: products viewed, items added to cart, purchase history, and referral data.
  • Location data: approximate location derived from your device to improve delivery service and local inventory accuracy.
  • Cookies and tracking technologies: described in Section 9 below.

C. Information from Third Parties

We may receive information from:

  • Analytics tools (e.g., Google Analytics) that help us understand how users interact with our Platform;
  • Marketing platforms (e.g., Meta Ads) for performance measurement and optimization;
  • Delivery or logistics partners for order fulfillment updates.

4. How We Use Your Information

We use your information to:

  • Provide and deliver products and services you request, including order processing, payment handling, and delivery coordination.
  • Communicate with you, including order confirmations, updates, customer support responses, and service announcements.
  • Personalize your experience, such as remembering preferences and suggesting relevant grocery items.
  • Improve our Platform through analytics, testing, and product development.
  • Send marketing or promotional materials, where permitted by law and subject to your opt-out rights.
  • Ensure security, detect fraud, and prevent misuse of the Platform.
  • Comply with legal and regulatory obligations.
  • Any other purpose disclosed at the time of collection or with your consent.

We will never sell your personal information.

5. How We Share Information

We may share your information only as necessary to operate our business:

A. Service Providers

We may share data with trusted third-party providers who assist with:

  • Payment processing
  • Website hosting and data storage
  • Order packing and delivery
  • Email or SMS communications
  • Analytics and advertising measurement

These providers are bound by confidentiality agreements and are authorized to use your information only to perform services on our behalf.

B. Business Transfers

If Anibuy is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any material change in data ownership.

C. Legal Requirements

We may disclose your information if required to comply with applicable law, regulation, or valid legal process, or to protect the rights, property, or safety of Anibuy, our users, or others.

D. Aggregated or De-Identified Data

We may share aggregated data that cannot identify you personally for research, analytics, or business insights.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Recognize your browser or device;
  • Keep items in your shopping cart;
  • Measure site traffic and improve user experience;
  • Serve relevant content or promotions.

You can control or delete cookies in your browser settings. Disabling cookies may limit some Platform functionality. We may also use third-party analytics (e.g., Google Analytics) and ad services (e.g., Meta Ads) that collect anonymized traffic data. You can learn about opting out of interest-based advertising through:

  • Network Advertising Initiative
  • Digital Advertising Alliance

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.
This includes:

  • Encrypted data transmission (SSL/TLS);
  • Access controls and authentication;
  • Secure storage systems and regular audits.

However, no method of transmission over the Internet is completely secure. You share information with us at your own risk. If you believe your account or data has been compromised, please contact us immediately at dpo@anibuy.com.

8. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill orders and provide ongoing services;
  • Meet legal, accounting, or reporting obligations;
  • Resolve disputes or enforce agreements.

When no longer needed, data will be securely deleted or anonymized.

9. Your Choices and Rights

You may:

  • Access and update your personal information by logging into your Anibuy account;
  • Request correction or deletion of your information;
  • Opt out of marketing emails or messages using “unsubscribe” links or by contacting us at dpo@anibuy.com.

We may retain limited records as required by law (e.g., tax or transaction records).

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA):

  • Right to Know what personal data we collect, use, or disclose;
  • Right to Delete personal data, subject to certain exceptions;
  • Right to Correct inaccurate information;
  • Right to Opt Out of data sharing for advertising;
  • Right to Non-Discrimination for exercising your privacy rights.

You or your authorized agent may submit a verifiable request to exercise these rights by emailing dpo@anibuy.com with “California Privacy Request” in the subject line.

Anibuy does not sell personal information as defined by the CCPA.

11. Children’s Privacy

Anibuy’s Platform is intended only for individuals 18 years or older. We do not knowingly collect personal data from anyone under 18. If we learn that a minor has provided personal information, we will promptly delete it. Parents or guardians who believe their child has provided information may contact us at dpo@anibuy.com.

12. Links to Other Websites

Our Platform may contain links to third-party sites (e.g., payment processors, delivery trackers, or marketing partners). We are not responsible for the privacy practices or content of those external websites. We encourage you to review their policies before providing any personal data.

13. Data Transfers Within the United States

All data collected by Anibuy is stored and processed in the United States. By using our Platform, you consent to the transfer and storage of your information within the U.S.

14. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at: dpo@anibuy.com

15. Acceptance of This Policy

By using the Anibuy Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please discontinue use of the Platform and contact us for account closure.